Tag Archives: Uploading and downloading

Why Those Who Most Need Salesforce Backup Do It The Least

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Update: If you’re a Salesforce admin, check out our new eBook which shares the top SFDC tips, hacks and ideas for getting the most from your Salesforce instance. The Magicians of Salesforce: For Admins from Admins.

The more data you have in Salesforce, the more you need a Salesforce backup. The more data you have in Salesforce, the longer it takes to export your Salesforce information, and the more likely it is that a Salesforce administrator will mishandle a manual Salesforce backup.

In other words, the companies with the most to lose from a Salesforce data failure are the ones most likely to neglect their manual Salesforce backups. That’s like the most expensive house on your block having the least homeowner’s insurance.

Here’s how manual Salesforce exports work: Administrators can schedule weekly or monthly exports to kick off automatically, and can specify what data types are included in those exports. When the scheduled kickoff occurs, Salesforce will begin preparing the export. This is key.

Salesforce doesn’t let you schedule when a manual export is ready, it lets you schedule when a manual export will begin. While most exports are ready within 48 hours, larger jobs have been known to take as much as a week. If you’re running weekly Salesforce exports, it’s entirely possible (though unlikely) that a new export job will kickoff before the last one is complete.

The time it takes to build your regular manual Salesforce export will depend entirely on how much data you’re exporting and how much processing overhead Salesforce is consuming for other processes. Bottom line: your Salesforce administrator has no way of knowing exactly when a manual export will be ready for download.

Salesforce alerts admins of a completed export with an automatic email. Once that email is sent, Salesforce begins a 48-hour countdown, after which the downloadable .zip file is deleted. That’s a reasonable security precaution (and good data hygiene), but if your admin misses the alert email — and remember, she has no way of knowing when the job will complete or when to expect the alert email — it’s entirely possible the export link will expire before she can download your Salesforce data.

As such, companies with huge Salesforce data footprint have to have an admin on standby to ensure that whenever a manual export is ready, the data gets downloaded. Thus, it’s no surprise that Salesforce administrators, with plenty of other immediate tasks to deal with, don’t perform as many manual exports as they probably should — and that situation gets work for the largest Salesforce systems, as those admins are the busiest and those backups are the most time-consuming.

That’s why a fully automated, third-party Salesforce backup makes sense. Not because Salesforce doesn’t offer perfectly serviceable export functionality itself, but because your admins have better things to do than babysit their inboxes waiting for download alert emails that could come at any time.

Don’t waste your Salesforce admins’ time. Backup Salesforce automatically, every day.

How To Use Google Drive to “Email” Large Files

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oversize • loadYou finally completed the PowerPoint presentation for the upcoming meeting. It’s filled with compelling images. You send it to your client . . . only to get a “rejected message” notice. The file is too big. Their email servers won’t accept it. Many email providers, including Gmail, limit attachment sizes to no more than 25 MB.

Or, a vendor has just given you a DVD containing video recordings and handouts from your recent conference. You need to get the DVD to your team today. But you’re in New York and the team is in San Francisco. Even next-day delivery is too slow.

Google Drive to the rescue! Upload the file to your Google Drive, then share the file with your recipients. Your recipients download the file with a browser link, not an attachment sent in email. Problem solved.

You can upload pretty much any format file to Google Drive. Files uploaded retain their native format, unless you want them converted. Word documents remain .docx files. Excel and PowerPoint files remain in .xlsx or .pptx formats. PDF documents stay in .pdf format. Audio, video, disk image files and even compressed (.zip) or executable files can be uploaded.

If you prefer, you can convert Word, Excel and PowerPoint documents to their respective Google Drive formats of Docs, Sheets, and Slides. However, the maximum file size you can upload and convert is limited: 2 MB for Docs, 20 MB for Sheets, and 50 MB for Slides. Larger files can be uploaded; they just can’t be converted to Google Drive formats.

And the files you upload can be really large: Google Drive supports the upload of files up to 10 GB. Just to put that in context, 10 GB is roughly more than 400 times the maximum Gmail attachment size. That’s more than enough to upload the data from a dual-layer DVD, which holds around 8.5 GB of data.

Google Drive also works well for storing disk images. For example, I downloaded the latest version of the Ubuntu Linux distribution as an .iso file. The file is around 763 MB when stored on a Chromebox. I uploaded the .iso file to Google Drive. Then I switched to a Windows 8 Pro desktop computer, from which I downloaded and burned the .iso file to a standard DVD. The system booted into the Ubuntu operating system flawlessly from the DVD. So, yes, you can upload your DVD images to Google Drive — just be sure you’re doing so within the proper bounds of copyright laws.

Amusingly, the single-file upload limit of 10 GB is greater than the default storage space allocated to each user of 5 GB. So you could theoretically upload just one DVD image and fill most of your storage space.

Need more storage? You can upgrade your storage as needed by purchasing more storage from Google. Storage plans extend to up to 16 TB of data. Backupify can back up every bit of your Google Drive data, and you can always check to see how much data each user has stored.

With large file sizes, bandwidth upload constraints become critical. Use the Wolfram Alpha file transfer time calculator to estimate transfer times, based on the file size and your Internet connection speed. Transferring a 10 GB file at a speed of 50 Mbps results in a transfer time of more than 26 minutes. Transferring 3 TB of data at the same speed will take more than 3 days. (That’s why Jim Gray famously used overnight delivery services to ship large quantities of data on disks inside computers: it was the cheapest, most efficient solution at the time.)

So use your Google Drive to store your files — even your largest files or disk images. And know that Backupify has the bandwidth to keep your files safe, backed up, and ready to restore.

Backupify Snapshot Now Exports Salesforce CRM Data – Full Salesforce Backup Coming Soon

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Back in November, we asked our users which SaaS application our Snapshot data liberation tool should tackle next. Your demands led directly to Snapshot for Salesforce, which debuts its BETA release today.

Want a local download of all your Salesforce CRM data whenever you need it? Snapshot for Salesforce is the tool for you.

Of course, Salesforce already offers its users an option to download data, so what does Snapshot for Salesforce do that Salesforce itself doesn’t? Here’s the rundown:

Download your Salesforce data as often as you like. Snapshot offers downloads on demand, so if you want Salesforce exports on back-to-back days, Snapshot has you covered.

Select which Salesforce objects to download, and know beforehand if you need to. What if you just want to export your Leads table and nothing else? With Snapshot, you can hand-pick any and every object type for export, capturing exactly the data you want into a single download — then return the same day and export a completely different object set. Moreover, Snapshot displays precisely how many objects of each type are in your Salesforce account, saving you the trouble of downloading “empty” data types.

Password-protect your Salesforce downloads. Snapshot for Salesforce gives you the option to password-protect the ZIP exports you receive, giving your data an extra layer of protection.

Bottom line: Snapshot for Salesforce is designed to give you export flexibility above and beyond what is available from Salesforce itself. It’s another tool in your data ownership arsenal from Backupify.

During our BETA period, Snapshot for Salesforce is available only to Salesforce Unlimited and Salesforce Enterprise subscribers, but we have plans to open access to all Salesforce users in the near term.

As with all Snapshot products, your first download is free. During the Snapshot for Salesforce BETA, you can also request additional downloads free of charge! And don’t worry about exhausting your Salesforce API limits; we cap Snapshot’s daily API calls to protect your Salesforce access, so you can conduct regular Snapshot for Salesforce exports without fear of overtaxing your API bandwidth.

(Before you ask, yes, a Backup for Salesforce from Backupify is in the works to provide regular, automated online backups of all your Salesforce data. You can sign up here to be alerted when Backup for Salesforce is ready.)

Backupify SnapshotYou asked for it, now give Snapshot for Salesforce a tryand tell us what you think.

Preventing Data Loss in the Cloud: What Customers Want

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I took my marketing hat off to work a day in Backupify’s customer support department. While solving issues for our customers, one thing became very clear to me: people have a strong emotional attachment to information that belongs to them, whether it be their photos, documents or email messages. They want their information to be available 24/7, wherever and whenever they want it.

Today we are witnessing a seismic shift in how information is managed. The transformation is being brought about because people are using less locally installed software and are using more web-based applications (AKA “the Cloud”) instead.  When our customers move their critical information from a local drive (where they have control over it) to a web-based service (where they don’t), they count on Backupify to put them back in control. We made it easy for people to own an independent copy of their web-based information.  Information control issues do not go away when moving to the cloud. We fill the need that people have to take control of their web-based information:

  • Regular and automated backups ensure that a complete copy of your information is available in the cloud and controlled by you
  • One-click local downloads provide additional control over your information
  • An administrator’s control panel (for business users) makes controlling information across large organizations a snap

While moving to the cloud can make your life a lot easier, data loss issues don’t go away. Backupify is designed from the ground up to put you back in control of your information. Why do you use Backupify, and what would make our service better?

Did You Mean Backupify? Why You Should Buy Domain Name Variants

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Sometimes people get our name wrong. We’ve been called Bakupify, Backupifi, Backupafy, and a whole bunch of other mis-spellings. I bought almost all of those domains just in case. But I forgot to buy Backify, and someone else did. Not only did they buy it, they launched a business there reselling LiveDrive. And not only did they resell LiveDrive, but they made a big splash by giving away 512Gb of storage for free.

As a result, we had a huge traffic spike one day from people Googling “backify” and Google thinking they meant Backupify sent these folks our way. Sounds great right? Wrong. The traffic didn’t convert, because it was low quality, and our support team was hammered with people confusing the two of us.

On top of all that, now there is some negative press going around about Backify as they apparently have some kind of disagreement with LiveDrive and their customers are not happy with them. And we, as a result, have to deal with the potential negative press that some people may erroneously assume is Backupify, not Backify. Lesson learned – buy as many variants of your domain name as you can.

So, if you are looking for Backify, that’s not us. We are Backupify, cloud to cloud backup for Google Apps.