Tag Archives: Data Loss

Backupify Joins Cloud Security Alliance

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security in the cloudBackupify recently joined the Cloud Security Alliance, a not-for-profit organization that promotes the use of security best practices within the cloud computing industry. There are some pretty innovative companies in the organization including Box, Adobe, AWS, Cisco, Ebay, Google, Microsoft, Salesforce, Symantec, and many more so we’re excited to join.  We’ll be part of a community of industry leaders committed to defining standards for security in the cloud and we can contribute our security knowledge to the alliance.

Cloud security continues to be a critical issue – one that’s growing in importance as more companies adopt cloud-based applications. In a keynote panel at the MIT CIO Symposium last week, speakers discussed cloud security. It turns out that cloud security is still the biggest hurdle to cloud adoption especially for companies in regulated industries like Healthcare.

Some companies are wary of making the move to the cloud in the first place due to security reasons, and among the ones that have moved, there is a misconception around cloud security. Many companies believe the data stored in the cloud is completely secure and that the cloud is an all-in-one solution (that includes comprehensive security).

SaaS applications are trustworthy but it’s important to remember that they do not protect against data loss such as user error, third party application corruption, hackers, and malicious employees. Information in the cloud is often left vulnerable to these other risks so it’s crucial to have a comprehensive approach to security (including a cloud-to-cloud backup solution) to address and mitigate all the risks of data loss.

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Dumped By Google: the Need for Cloud-to-Cloud Backup

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Dumped by Google: A Case for Cloud-to-cloud backup

Last week I read a blog post on the anxiety inducing ordeal of San Francisco based writer Tienlon Ho who was locked out of her Google account for six long days. Tienlon found she couldn’t do much without access – including her taxes as she had been storing pertinent information throughout Google Apps.

The post entitled “Dumped! by Google” described how Tienlon was essentially kicked out of all things Google due to violating (unknowingly) Google’s terms of service. Tienlon like so many of us keep a tremendous amount of critical data in the cloud through Google Drive. From calendar appointments and contacts to passwords and personal notes, Google Apps has become the definitive place to store information. It’s web-based and easy. But what if you’re suddenly locked out? A situation that would easily lead to heart palpitations.

Teinlon found out why she had been dumped – she had uploaded a suspicious looking doc with various passwords on behalf of a client. This prompted her to start looking into Google’s policies discovering that Google reserves the right to “terminate your account at any time, for any reason, with or without notice.” The story does have a happy ending though as she was able to get her account up and running.

Stories like this often leads to questions on the safety and security of the cloud. So, is the cloud safe? Absolutely. But is cloud backup necessary? Of course. In Tienlon’s case, had she been using a cloud-to-cloud backup solution, she could have easily accessed the data she needed – instantly. It’s essential to have a Google Apps backup plan in place so that access to data is never lost. More people and businesses are turning to Google Apps for ease of use and collaboration. But just like you would have backed up that important college essay ten years ago, it’s crucial to backup cloud applications such as Google Apps.

11 Stats on Data Loss You Need to Know

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According to Symantec’s 2013 Report “Avoiding the Hidden Costs of the Cloud“:

  • 47% of enterprises lost data in the cloud and had to restore their information from backups
  • 37% of SMBs have lost data in the cloud and had to restore their information from backups
  • 66% of those organizations saw recovery operations fail

According to The Aberdeen Group’s Report “SaaS Data Loss: The Problem You Didn’t Know You Had

  • 32% of companies surveyed lost data from the cloud.

Of these instances,

  • 47% were due to end-users deleting information
  • 17% were users overwriting data
  • 13% were because hackers deleted info

According to the Cloud Security Alliance’s Top 9 Cloud Security Threats in 2013

  • Data Loss is the #2 reason for data loss (up from #5 in 2010)

According to the Boston Computing Network’s Data Loss Statistics

  • 60% of companies that lose their data will shut down within 6 months of the disaster

According to CloudBackup’s Facts about Data Loss

  • 20% of small to medium businesses will suffer a major disaster causing loss of critical data every 5 years. (Source: Richmond House Group)
  • About 70% of business people have experienced (or will experience) data loss due to accidental deletion, disk or system failure, viruses, fire or some other disaster (Source: Carbonite, an online backup service)

You may notice that some of these stats actually contradict others. It may depend slightly on the number of companies surveyed, but in general, companies are not usually eager to admit they have suffered from these kind of hiccups. Telling the world that you accidentally deleted really important information just does not happen unless one’s hand is forced.

But regardless of whether it is 32% or 47%, up to almost half of companies have lost important business information in one way or the other — and oftentimes it was accidentally deleted.

Protect your business from these threats. If your data is on the cloud, then let Backupify help prevent you from becoming a statistic.

For more information on SaaS Data Loss, check out the Aberdeen Group’s Report“SaaS Data Loss: The Problem You Didn’t Know You Had”.

Cloud computing’s 10 false fears (and 1 legitimate concern)

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Unjustified fears about the cloud

By definition, a cloud is hazy, foggy, vague and obscure. And when things are nebulous, our sense of worry heightens. Yet most of the time our fears of the unknown are unjustified, and they limit us more than they help us.

The kinds of fears we hear about the cloud are numerous.  Things like “If I put my data on the cloud, won’t it be open to the public?” to “How is my data safe if it’s in someone else’s possession?” to “Doesn’t Google control all the servers? What if they get struck by a thunderstorm?”.  CloudSuccess wrote a great summary of the unjustified fears commonly held by people considering SaaS applications.  The Top 10 Myths of Cloud Computing they list are:

      1. My data is less secure
      2. I won’t have full ownership of my data
      3. My system won’t perform as well in the cloud
      4. I’ll be caught by vendor ‘lock-in’
      5. My business is too small for the cloud
      6. My business is too big for the cloud
      7. Everything on the internet/web is cloud
      8. Cloud is cheaper than on-premise
      9. Cloud = Virtualization
      10. The cloud has more downtime

Just like each of these 10 myths above, many of the concerns we hear about the cloud are actually inaccurate. Security is not necessarily compromised on the cloud, especially for smaller companies that can’t afford enterprise level firewalls and security systems. Information won’t be open to the public, but ownership of data is not much different than when it is on-premise – your data will in most cases still be owned completely by you. Cloud-based apps have reliable connections and show downtimes lower than that of on-premise solutions.  And you can pretty simply migrate to the cloud or away from SaaS applications if you choose.

On the flipside, there is one major cloud-related concern people have that is quite valid. That is the concern of user error – how users can very easily delete, mislabel, misarchive, or override important information. Not taking proper precautions against this can result in accidental or purposeful deletion of important cloud-based data. In fact, 1 in 3 instances of data loss on the cloud are due to user error. Fortunately, there are easy ways (like backing up your cloud data and optimizing your web browser for your SaaS application) to mitigate the risks that are present in the cloud.

Our job at Backupify is to bring some clarity to the cloud and to allow education to alleviate the invalid fears our customers have. We want to show friends that the cloud is not as dangerous as most people think. And if you take proper precautions to secure your information, Google Apps for Business, Salesforce.com, and other cloud-based apps are excellent ways to streamline operations at your company, maximize productivity, and provide your employees with the convenience of accessing their work information from anywhere.

For information on optimizing your web browser for Google Apps security, check out these white papers:

Ten Steps to Optimize Mozilla Firefox for Google Apps Security
8 Steps to Optimize Microsoft Internet Explorer for Google Apps Security
9 Steps to Optimize Google Chrome for Google Apps Security

New Features and Functionality are Abloom with our Spring Release for Backupify for Google Apps

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Venn Sunflowers

We are excited to announce our Backupify for Google Apps Spring Release (even though our local Boston weather refuses to accommodate our theme). This release is blooming with updates across all plans (Professional, Enterprise and Enterprise +) with increased restore & export functionality, enhanced security and unlimited storage.

This release is timely, as articles about the risks of moving data to the cloud and using BYOD highlight the need for a backup strategy. In addition, Symantec’s report entitled “Avoiding the Hidden Costs of the Cloud”, confirms these risks finding in their survey of 3,000+ companies that over 40% of businesses using SaaS have experienced data loss.

Backupify’s Spring Release focuses on the needs of large organizations, with new features including:

  • Full Domain Export allows administrators to download a full copy of their domain data, for a nominal fee. Whether responding to eDiscovery requests or satisfying internal requirements with an on-premise copy, the full domain export is a simple way to have your entire domain exported in a consumable format.

  • Configurable Data Retention provides administrators with the ability to set a customized email retention period. This feature allows customers to respond to specific legal retention requirements or internal archiving policies.

  • Batch Import of Users gives administrators the flexibility to upload groups of users they want backed up – for example: by Organizational Unit (OU). This feature makes is easy to deploy Backupify for Google Apps across large organizations, and simplifies ongoing user management.

  • Restore and Export Folder Hierarchy allows users to keep their organizational structure intact when restoring or exporting an entire account.

  • Google Sites Restore gives both end-users and administrators the ability to restore items back to their Google Sites accounts quickly and easily.

  • Unlimited Storage on all per-user accounts enables our customers to scale their protection as the data in their Google Apps accounts grow. We also created FreeSpace to help manage Gmail inboxes as they reach google’s strict 25GB storage limit.

  • SSAE/SOC2 Type I audit certifies that Backupify adheres to the AICPA Service Organization Control Trust Services Principles, Criteria, and Illustrations for security, availability, processing integrity, confidentiality, and privacy. This audit report provides all of our customers the peace of mind that Backupify is always striving for the highest standards in security.

Our Spring Release emphasizes Backupify’s commitment to building the leading Enterprise SaaS backup as measured by security, reliability and functionality. As always, we welcome feedback from our customers to identify what should be in our next release.