Every season, baseball pitchers and hitters adjust and adapt. A pitcher modifies the pace of his delivery, experiments with a new release point, or tries to add a new pitch to his arsenal. Every hitter adapts, too: he modifies his stance, experiments with a different swing, and tries to identify pitches more accurately. Technology, too, […]

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Sometimes I feel like an info-squirrel. I hunt for a nut of information buried in one of several possible places. Did I save the note in a Google Doc? Or Evernote? Or Google Keep? Or was it something I saw in email? Maybe I saved it in Quip. Or maybe I read it in Feedly… […]

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Need to find and recover a gmail message?  The whole ordeal is sort of like misplacing your car keys. A long day of meetings finally ends. You gather your belongings and exit the building. As you walk out, you reach for your keys. They’re gone. Or, at the very least, your keys aren’t in their […]

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The ancient story of Noah’s ark tells how people and animals survived a great flood. Sumerian tablets preserve the epic of Gilgamesh, who met a man who survived global flooding. Stories of a great flood exist in modern culture too. The stories include the essential elements of effective disaster recovery. First, the hero identifies a […]

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The next time you’re at a coffee shop, convention center, or hotel lobby — look around and think like a thief. (Editor’s note: This is a thought experiment. Don’t actually steal anything.) How many people leave a laptop unattended? One person leaves their laptop to buy food. Another walks to the restroom. Yet another person […]

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