Due to some new changes in Twitter’s policy restricting third party access to direct messages without re-authorization, some Backupify users need to re-authorize their accounts. If this applies to your account, you should have received the email below.
I’m contacting you to let you know that your Backupify account needs attention. Recently Twitter made a change restricting third party access to direct messages without re-authorization. As a result, we need you to re-authorize your Twitter account to re-start the backups of your direct messages. Don’t worry, it’s easy.
Here’s what you need to do:
Step 1. Log in to Backupify.
Step 2. Click the “Reauthorize” link next to any Twitter account you have at Backupify.
That’s it. Backupify will then be able to connect to your Twitter account and verify that all your Twitter direct messages are safely backed up.
If you have any questions, feel free to email us at email@example.com.
If you have any questions, or receive any email that takes you to a non-Backupify URL, please contact our support team.