If you are an active Backupify user, you may have noticed that your backups did not update yesterday or that there is no data available on your Archives page. Don’t worry, your data isn’t gone. We’re just working through some minor technical upgrades that require us to pause our backup processes for a short period.
If you haven’t heard the buzz, here are the 2 main causes to our temporary database downtime:
- Last week, Gmail experienced a significant outage leading to about 15,000 Backupify account signups in TWO days
- Today, we announced a beta version of CloudSight search, a new functionality that will allow you to search across all your backed up accounts to view, download and even restore files automatically.
Due to these two major events, our backup queues got a little larger than normal, so this latest upgrade, while planned, required us to add more database nodes than anticipated. Like most other web apps where data integrity is of the utmost importance, we put our site in maintenance mode when we do an upgrade. Most of the site should still function normally, but you can’t view your archives page.
Don’t worry, your data is fine. However this process may take a day or so to complete. Thus, if you visit your archives page and don’t see your data, don’t be alarmed.
If you have any questions on our system status, follow our Twitter feed for updates.
Thanks for your patience!