Extending Free Accounts

by Rob on February 2, 2010

We’ve decided to extend the free account giveaway until February 15th. As much as I would love to give some witty explanation for it, the real reason is that we just didn’t get the work done to implement the new payment system, and we think that will take two more weeks.

We have decided what packages will look like post paywall. There will still be a free level of service that consists of weekly backups, 1Gb of storage, and a few other basic features. Beyond that we will offer two premium packages at $49/year and $79/year that come with much more storage and advanced features like archiving, the ability to download zips of your backups, on-demand PDF generation, and some other features that we aren’t quite ready to announce.

Existing paid users will automatically be upgraded to the $79/year account, and existing free users will automatically be upgraded to the $49/year account. As always, send us email if you have questions.

  • Hi guys, maybe you can check out my article on your service, people are interested and have been trying to contact your office. But seems no one is answering. Maybe you can look into it. Thanks :) here is a link to the article and some feedbacks from readers. http://www.bitrebels.com/geek/how-to-secure-you...
  • I'm an early adopter who purchased your backup service linked to my own S3 account for $9.95, which I felt was a fair price, specially given I were to pay for storage myself.

    When I saw on the "choose a plan" page a few weeks ago that it was scheduled to renew on 2010-06-26 for $19.95, twice as much, that already gave me pause. I've been thinking since then whether it's worth to keep or not.

    Now you decide to more than double the price again, to $49? Five times more than my original subscription? Sorry, but that's too much. If this happens I'll cancel any paid subscription and will go with the free service, if that much. Having backups of social sites is, for me at least, a convenience, not a need.

    Besides, the most demanding services I have backed up is Gmail, whose storage, 4GB, let me say again, I pay myself, as it goes all into my own S3 account (4GB x $0.15/GB/month x 12 months = $7.20/year). This is quite easy to do locally, with Thunderbird downloading Gmail directly plus some of the many, many S3-based backup solutions available, both free and (cheaply) paid.

    Revise these new prices. Have the first premium tier at most on the $20 price point ($10 with self-owned storage), a second premium tier at most on the $30 price point ($20 with self-owned storage), and the whole deal makes sense.

    Anything beyond that is, simply put, nonsensical.
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